Terms of Service

Last updated: July 8, 2026

1. General Information

Welcome to KOVA. By accessing this website or placing an order, you agree to these Terms of Service. If you do not agree with any part of these terms, we recommend that you do not use our website.

KOVA is an online store that sells products through a dropshipping business model.

If you have any questions, you can contact us at:

Email: kova.shop.es@gmail.com

2. Use of the Website

By using this website, you agree to:

• Provide accurate and up-to-date information.

• Not use the website for illegal or fraudulent purposes.

• Not interfere with the operation of the website.

• Not attempt to access unauthorized systems or information.

We reserve the right to refuse service or cancel orders if we detect misuse of the website.

3. Products and Prices

We strive to display our products as accurately as possible. However, product colors and images may vary slightly depending on the device used.

Prices are subject to change without prior notice.

We reserve the right to discontinue products or limit their availability at any time.

4. Orders

Once you place an order, you will receive an order confirmation email.

KOVA reserves the right to cancel orders in the following cases:

• Obvious pricing errors.

• Suspected fraud.

• Product unavailability.

• Incorrect information provided by the customer.

Where applicable, any payment made will be fully refunded.

5. Payments

Payments are securely processed through payment platforms integrated with Shopify.

KOVA does not store complete credit or debit card information.

6. Shipping

Delivery times are estimates only and may vary due to circumstances beyond KOVA's control, including logistics delays, customs procedures, or carrier-related issues.

Please refer to our Shipping Policy for more detailed information.

7. Returns and Refunds

Returns and refunds are handled in accordance with the Refund Policy published on this website.

8. Intellectual Property

All content on this website, including text, logos, images, designs, and other materials, is the property of KOVA or its respective owners and is protected by applicable intellectual property laws.

Any reproduction, distribution, or use without prior written permission is strictly prohibited.

9. Limitation of Liability

KOVA shall not be liable for damages resulting from:

• Temporary website interruptions.

• Errors beyond our reasonable control.

• Delays caused by shipping companies or suppliers.

To the extent permitted by applicable law, our liability shall in any case be limited to the amount paid by the customer for the relevant order.

10. Changes

KOVA may modify these Terms of Service at any time. Any changes will become effective upon publication on this page.

11. Governing Law

These Terms of Service shall be governed by the laws applicable in the country from which KOVA legally operates, without prejudice to the mandatory consumer rights provided under applicable law.

12. Contact

If you have any questions regarding these Terms of Service, please contact us at:

Email: kova.shop.es@gmail.com