Shipping policy
Shipping Policy
Last updated: July 8, 2026
Shipping Policy
KOVA operates using a dropshipping business model.
Order Processing Time
Orders are typically processed within 1–3 business days.
Delivery Time
The estimated delivery time is 5–15 business days, depending on the destination and the logistics provider.
During periods of high demand, delivery times may be longer than usual.
Order Tracking
When available, customers will receive a tracking number via email once their order has been shipped.
Shipping Issues
If your order has not arrived within the estimated delivery time, please contact us at:
Email: kova.shop.es@gmail.com