Shipping policy

Shipping Policy

Last updated: July 8, 2026

Shipping Policy

KOVA operates using a dropshipping business model.

Order Processing Time

Orders are typically processed within 1–3 business days.

Delivery Time

The estimated delivery time is 5–15 business days, depending on the destination and the logistics provider.

During periods of high demand, delivery times may be longer than usual.

Order Tracking

When available, customers will receive a tracking number via email once their order has been shipped.

Shipping Issues

If your order has not arrived within the estimated delivery time, please contact us at:

Email: kova.shop.es@gmail.com